Privacy Policy

Last Updated: September 8, 2026

SHINEWAGON («SHINEWAGON,» «we,» «us,» or «our») respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, scheduling a service, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Service address or location
Preferred appointment or callback date and time
Vehicle information
Services or detailing packages you are interested in
Information included in messages, requests, or forms submitted through our website

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website or source
Date and time of your visit
Interactions with our website
Cookie and similar technology identifiers

2. How We Use Your Information

We may use the information we collect to:

Respond to quote requests and inquiries
Schedule and manage detailing appointments
Contact you regarding your requested service
Send appointment confirmations, reminders, arrival notifications, and service-related updates
Provide customer support
Prepare pricing or service estimates
Improve our website, services, and customer experience
Measure website traffic and advertising performance
Prevent fraud, abuse, or security incidents
Maintain business records
Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent where required.

3. Phone Calls and Text Messages

If you provide your phone number when requesting a quote, appointment, or callback, SHINEWAGON may contact you by telephone or text message regarding your request or service.

Service-related communications may include appointment confirmations, scheduling updates, arrival notifications, service updates, and responses to your inquiries.

Promotional or marketing text messages will only be sent when appropriate consent has been obtained as required by applicable law.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and plan.

You may opt out of promotional text messages at any time by replying STOP to a message. Where supported, you may reply HELP for assistance.

We do not sell, rent, or share your mobile phone number or text messaging opt-in information or consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.

4. How We Share Information

We may share personal information with service providers that help us operate our business and provide our services.

These may include providers of:

Website hosting and infrastructure
Website forms and communication tools
Email services
Messaging and internal notification services, including Telegram
Analytics and website measurement services
Advertising measurement services
Telecommunications and SMS services
IT, security, and technical support

These providers may process information only as necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when reasonably necessary to:

Comply with a law, regulation, subpoena, court order, or lawful government request
Protect the rights, safety, or property of SHINEWAGON, our customers, or others
Investigate fraud, abuse, security threats, or violations of our policies
Complete a merger, acquisition, sale, restructuring, or transfer of all or part of our business

SHINEWAGON does not sell personal information in exchange for money.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate properly, remember preferences, understand how visitors use the website, and measure the effectiveness of our advertising.

We may use third-party technologies and services such as Google Tag Manager, Google advertising measurement tools, and other analytics or conversion tracking technologies.

These technologies may collect information such as your IP address, browser information, device information, pages viewed, interactions with the website, referring source, and conversion activity.

You may control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Advertising and Analytics

We may use information collected through cookies and similar technologies to understand website traffic and evaluate the performance of advertising campaigns.

For example, we may measure whether a visitor submitted a form, requested an appointment, or contacted SHINEWAGON after interacting with an advertisement.

Third-party analytics and advertising providers may process information according to their own privacy policies.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and customer records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to request that we:

Confirm whether we maintain personal information about you
Provide access to certain personal information
Correct inaccurate information
Delete certain personal information
Limit or object to certain uses of your information

You may also contact us if you no longer wish to receive non-essential communications from SHINEWAGON.

We may need to verify your identity before completing certain privacy-related requests.

10. Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, review platforms, or other external services.

SHINEWAGON is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technologies, or legal requirements.

When we make changes, we will update the «Last Updated» date at the top of this page.

Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy where permitted by law.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, you may contact us:

SHINEWAGON Mobile Detailing
9716 Commons East Dr
Charlotte, NC 28277
United States

Phone: +1 (704) 369-6589

You may also contact us through the contact form available on our website.